Positive reviews are one of the strongest ways of attracting new customers. Nothing speaks louder than other customers praising your work. Why? Because it’s not staged - therefore, it doesn't sound commercial. Reviews, both positive and negative ones, are the core of your online reputation management. They represent your brand image and set the tone […]
It's almost impossible that you haven't crossed paths with the platform BestBuy. They are one of the biggest American consumer electronics retailers based in Minnesota. Their beginnings date from 1966 when they were an audio store called Sound of Music. Later on, in 1983, they became focused on consumer electronics and rebranded their company. Besides […]
Did you know that 89% of customers read business responses to online reviews? Therefore, responding to online reviews can significantly impact your brand image. How does response time affect online reputation? Should the approach differ for positive and negative reviews? Do managers need to address every review? Answering these questions is far from easy, so […]
Platform Home Depot - sounds familiar? If you're living in the US, there is no way you haven't heard of Home Depot. Since it's foundation in 1978, Home Depot has been building the reputation of the largest home improvement retailer in the country. If you ask the customers, this company is the right address […]
Interested in knowing what is online reputation management? It might sound like some fancy concept, but it’s something well-known to every business. Everyone knows what brand reputation is and how important it is for companies. But, gone are the days when companies were the main builder of their reputation. In todays’ online world, customers […]
If you're living in the US, it's impossible that you haven't heard about or bought something in Target. Target is one of the US's biggest merchandise retailers founded in 1962. Target is headquartered in Minneapolis, but its stores are located everywhere around the country. Platform Target has 1926 stores around the US, 49 supply chain facilities, […]
Have you heard about the platform Wotif? Well, Australians definitely have. Platform Wotif has been present in the Australian market for more than 20 years. Over that period, they’ve been helping Australians to travel both around Australia and worldwide. Aussie travelers (as any other traveler around the globe) like to have control over their […]
We all adore our fluffy friends, and wish all the best for them, right? PetSmart is an online retailer that is helping animal lovers to reach that goal. PetSmart runs approximately 1,650 pet stores in the United States, Canada, and Puerto Rico. Also, they are providing dog training, pet grooming services. When going on a vacation, […]
Looking for local businesses in Australia? Platform Word of Mouth is just the right place for you! How many times have you just thought how good it would be to be able to find various services in one place? For example, you are renovating a house and at the same time, you need painters, […]
If you’ve ever bought something online, chances are you’ve done it right through Walmart. Walmart has gone long way from being a small discount retailer to having thousands of stores across the US, and also expanding internationally. Today, Walmart has around 10,500 stores and in's present in 24 countries and eCommerce websites. Their main website […]